Shipping Information


Contiguous USA:

Motor City Design Company (MCDC) provides Free Shipping by Ground to all 48 States of the Contiguous US. For expedited shipping, additional charges apply. Your order will arrive within the delivery estimates below based on your location and selected shipping speed. Please allow up to 2 additional business days for packing and processing:

Free Shipping by Ground – up to 5 business days

UPS 3 Day Select – within 3 business days

UPS 2nd Day Air – within 2 business days

UPS Next Day Air – within 1 business day

Outside Contiguous USA / International

Motor City Design Company (MCDC) is happy to ship to Alaska, Hawaii, Puerto Rico, U.S. Territories, Freely Associated States and select international locations outside Contiguous USA where ground and expedited shipping options are available. Shipping charges apply for all shipping options. Please contact us directly at info@joe-faris.com to make arrangements.

 


Returns Policy


Motor City Design Company LLC. Returns Policy

Motor City Design Company (MCDC) stands firmly behind the quality of its merchandise so you can wear it with pride. If you are not happy with the item you purchased, you can return it to us unworn with the original tags still attached, for a refund or exchange of the merchandise.

We accept returns up to 45 days from the date the item was shipped. All returned merchandise must be unworn and come with the original hang tags still attached. You are responsible for the cost of shipping the item back to us at the following address:

Motor City Design Company / Joe Faris – Detroit
c/o 4Men Inc.
18000 Vernier Road
Harper Woods, MI 48225

Please refer to the Sizing Charts before placing an order, if you are unsure of the correct size and would like some additional assistance, please send us an email at info@joe-faris.com with your measurements and the item(s) of interest, and we will contact you with the correct size.

For International customers, we strongly urge you to confirm the sizing with us, and make sure you are ordering the correct item before placing your order because the cost of shipping an item back to us will be very costly for you. You are responsible for all freight and duty charges relating to a returned shipment. In addition if a shipment is returned undeliverable, we will credit the value of the order less freight charges in both directions.

To start the returns / exchange process please send us an email at: returns@joe-faris.com.
To follow-up on the status of your return, please contact us at returns@joe-faris.com.

 


Privacy Policy


PLEASE READ THE FOLLOWING PRIVACY POLICY CAREFULLY. WHEN YOU USE OUR WEBSITE YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY.

 

Motor City Design Co. LLC PRIVACY POLICY

This Privacy Policy will apply to the website that you are visiting, www.joe-faris.com (the “Website”), which is owned by Motor City Design Co. LLC (the “Company”).

Company and its subsidiary companies respect the privacy rights of our online visitors and recognize the importance of protecting the information collected from you. We have adopted a corporate wide Privacy Policy that guides how we collect, store and use the information you provide online.  Please note that this policy applies only to sites maintained by Company and its subsidiaries, and not to websites maintained by other companies or organizations to which we link.

If you have questions or concerns regarding this statement, you should first contact Company at the email address or postal address specified on the Website.

 INFORMATION COLLECTION AND USE

Our primary goal in collecting personally identifiable information is to provide you with the products and services made available through the Website, including, but not limited to our services, to communicate with you, and to manage your registered user account, if you have one.

Information Collected Upon Registration: If you desire to have access to certain restricted sections of the Website, you will be required to become a registered user, and to submit certain personally identifiable information to Company. This happens in a number of instances, such as when you sign up for our services, or if you desire to receive marketing materials and information. Personally identifiable information that we may collect in such instances may include your full name, username, password, email address, address, telephone number, credit card number, and other information that you decide to provide us with, or that you decide to include in your public profile.

Use of Contact Information: We will NOT use your personal information to provide marketing materials to you. We respect your privacy and will not use your information or provide it to any third party for marketing purposes.

Log Data: We will not collect Log Data from users. Log Data includes information such as the user’s domain, browser, and IP address. We respect the privacy of users and will not collect such information.

Your Account: If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Company reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Cookies: We use cookies and other technologies to passively collect demographic information, personalize your experience on our site and monitor advertisements and other activities. Cookies are small files downloaded to your computer to track movements within web sites. We may link cookie information to personal information. Cookies link to information regarding what items you have selected for purchase at our store or pages you have viewed. This information is used to keep track of your shopping cart and make sure you don’t see the same ad repeatedly. Also, we use cookies to deliver content specific to your interest and to monitor Website usage. Some of our sites use an outside ad company to display ads. These ads may contain cookies. Our ad companies collect cookies received with banner ads, and Company does not have access to this information. Most browsers are automatically set to accept cookies whenever you visit a website. You can disable cookies or set your browser to alert you when cookies are being sent. However some areas of our sites will not function properly if you do so. Please note that this privacy policy covers the use of cookies by Company only and does not cover the use of cookies by any advertisers.

Law Enforcement: We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect the property and rights of Company or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.

Business Transfers: We may sell, transfer or otherwise share some or all of its assets, including your personally identifiable information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. You will have the opportunity to opt out of any such transfer if the new entity’s planned processing of your information differs materially from that set forth in this Privacy Policy.